Published November 14, 2025

How Much Does Auto Transport Insurance Actually Cover When Your Car Gets Damaged?

Discover the real insurance coverage limits, deductibles, and exclusions that could leave you paying thousands out-of-pocket for auto transport damage.

How Much Does Auto Transport Insurance Actually Cover When Your Car Gets Damaged?

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How Much Does Auto Transport Insurance Actually Cover When Your Car Gets Damaged?

Let's cut through the noise. You are shipping your car. You want to know if it's covered. You should. The roads are a dangerous place. People make mistakes. Things happen. So, what happens if your car gets damaged during transport? What does that insurance policy actually cover?

As a Logistics Manager here at AMG Transport Co., and someone with experience on both the broker and carrier side, I've seen it all. I understand how this works. Most people don't. That's why we're here.

The Short Answer: It's Complicated

Don't expect a simple "everything" answer. It never is. Auto transport insurance isn't like your personal car insurance. It has unique rules. It has limitations. Understanding these is crucial. Otherwise, you'll be stuck with a bill.

Carrier Insurance vs. Your Insurance

Carrier primary insurance is what matters most. Every legitimate carrier must carry it. It covers damage to your vehicle while it's in their care. This is non-negotiable. If a carrier doesn't have it, walk away. Immediately. AMG Transport Co. only works with thoroughly vetted, insured carriers. We check this for you.

Your personal auto insurance policy usually won't cover damage during transport. Read your policy. Call your agent. Most exclude "for-hire" situations. They aren't designed for it.

What About the Fine Print? Deductibles and Exclusions

This is where things get tricky. And where people get burned. Every carrier's policy has a deductible. This is the amount you pay out-of-pocket before their insurance kicks in. It can range from a few hundred dollars to over a thousand. We see this often.

Exclusions are also common. Things that aren't covered. These might include:

This is where a good auto transport broker comes in. We understand these nuances. We can advise you. We connect you with carriers whose policies are robust. Not all policies are created equal. Some insurance limits are barely enough for an older car, let alone enclosed auto transport for luxury cars or classic car transport enclosed carrier.

The Role of Your Auto Transport Broker

Why work with an experienced car shipping broker? Because we deal with this daily. Carriers are drivers. Their job is to move cars. They don't want to handle customer service. Or paperwork. Or insurance claims. Their primary reason for not working with people directly isn't because they're lazy. It's because there are a lot of instances where people don't pay. They have enough problems on the road.

We do what carriers don't want to do. The frontend sales, coordinating, and the backend systems. All of the things outside of maintaining and driving the trucks. We are a buffer. We ensure you're dealing with legitimate, insured carriers. We investigate their safety record and reputation. We understand what affects car shipping cost per mile and can get you the right vehicle logistics company Texas for your needs.

Filing a Claim: The Process

If damage occurs, here's the typical process:

1. Document everything at delivery: Compare the car to the initial inspection report. Take photos. Point out any new damage immediately to the driver. This is critical. Without proper documentation at delivery, your claim will be difficult to prove.

2. Notify your broker: Contact AMG Transport Co. right away. We can guide you through the next steps. We help facilitate communication with the carrier.

3. Carrier's claim process: The carrier's insurance company will handle the claim. This involves forms, estimates, and sometimes independent adjusters. It takes time. Be patient. But be persistent.

Again, without that initial detailed VIN scan and inspection report, you're fighting an uphill battle. We use VIN scanning at pickup. This helps protect you.

The Real Cost of Damage and How to Avoid Surprises

No one wants to pay out-of-pocket. Especially if you're already paying for something like shipping a car from Houston to Los Angeles or relocating to Florida ship car from Texas. Here's how to minimize surprises:

We always work to get you the best auto transport company for out-of-state moves. We want our clients to be protected. Our relationships with carriers mean they are invested in taking care of you.

Why Choosing the Right Partner Matters for Nationwide Vehicle Shipping Door to Door

People couldn't work with most carriers if they wanted to. Most carriers don't even have a customer service desk. They deal with businesses, not individuals. They transport thousands of vehicles for dealerships or multi-car transport for families. So, not only is it a good idea to work with an experienced car shipping broker you can trust, it's almost required for most individuals. Whether you need open car carrier transport cost estimates or enclosed auto transport for luxury cars, we handle the logistics. This means door pick-up and delivery car transport service, coordinating pickups within a reasonable 72-hour pickup windows, and managing the whole process.

We provide a stronger customer experience, a guiding light in a fraud-filled industry, and act as a buffer to keep rates reasonable. Carriers often charge individuals more. We use our network and relationships to ensure fair pricing. It'll never be cheap to get the job done right, but a good broker provides value.

We're a Texas based auto transport broker nationwide. We understand the specific needs for vehicle transport Texas to California expert broker services or shipping an SUV vs sedan cost difference. Don't leave your vehicle's protection to chance. Understand the gritty details of auto transport insurance. Ask the tough questions. And work with a trusted car shipping broker reviews will confirm for you.

At AMG Transport Co., we deal with the complexities so you don't have to. We are your advocate. We handle the intricacies of door-to-door car shipping how it works. From vetting carriers to guiding you through potential claims, we have your back. Let us take the stress out of shipping your vehicle.

Need to ship a car? Get a fair and honest quote today.

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Written by Mike Matthews, Logistics Manager at AMG Transport Co.

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