Published November 14, 2025 Category: Mike Matthews

How Can You Tell If an Auto Transport Company Is Legitimate Before Booking?

Learn the red flags and verification steps to identify legitimate auto transport companies and avoid scams before committing to car shipping services.

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How Can You Tell If an Auto Transport Company Is Legitimate Before Booking?

Listen up. Shipping a car isn't always straightforward. There are good outfits out there. There are also plenty of shady ones. You need to know the difference. At AMG Transport Co., we deal with this daily. Our parent company, AMG Endeavors, runs the trucks. We handle the rest. We know what to look for.

Why Does Legitimacy Matter in Auto Transport?

The roads are dangerous. Carriers have enough to worry about. They're moving your car. You don't want your vehicle tied up with a scammer. You don't want to overpay. And you definitely don't want your car damaged or lost.

Many folks can't work directly with carriers, even if they wanted to. Carriers don't have time for individual customers. They rely on brokers like us to handle the sales, coordination, and all the back-office stuff. We're the buffer. We keep things moving. We also make sure the rates stay reasonable.

Scammers exploit this. They offer rock-bottom prices. Then they hit you with hidden fees. Or they disappear with your deposit. Or worse, your car. Knowing how to spot a legitimate auto transport company is critical.

Red Flags to Watch Out For

Before you even think about handing over money, look for these warning signs.

Unrealistic Low Prices

If it sounds too good to be true, it is. Shipping a car costs money. Fuel, driver wages, insurance, maintenance – it all adds up. A quote significantly lower than others is a huge red flag. They're likely trying to hook you. Then they'll raise the price or pull a bait and switch.

Demanding Full Upfront Payment

Most legitimate brokers and carriers require a deposit. But demanding the entire shipping cost upfront before any service is rendered? Walk away. It's a common tactic for scammers.

Lack of Licensing Information

Every legitimate auto transport company or broker must be registered with the Federal Motor Carrier Safety Administration (FMCSA). If they can't or won't provide their Motor Carrier (MC) number and DOT number, they're not operating legally. Period.

Poor Communication or High-Pressure Sales

Are they unwilling to answer your questions clearly? Do they pressure you to book immediately? Do they avoid putting things in writing? These are bad signs. A reputable company will be transparent and give you time to decide.

Generic Email Addresses and Websites

If their email is @gmail.com or their website looks like it was built in 2005 with broken links, be cautious. Professional companies invest in their online presence. Look for a clean, informative website and company-specific email addresses.

No Physical Address or Contact Numbers

Every real business has a physical address. If they only have a P.O. Box or no clear contact information beyond a cell phone number, that's a problem. Try calling them. See if a real person answers.

How to Verify a Legitimate Auto Transport Company

Now, let's talk about what you should do. These steps will help you confirm you're dealing with a legitimate auto transport broker or carrier.

1. Check FMCSA Registration

This is non-negotiable. Go to the FMCSA SAFER system website. Enter their MC number or USDOT number. You're looking for an active registration. Ensure they are authorized to operate as a broker or carrier. This applies whether you're looking for car shipping services Texas or nationwide vehicle shipping door to door.

2. Verify Insurance Coverage

Any legitimate outfit carries insurance. Ask for their certificate of insurance. Then, verify it with the insurance carrier directly. A good broker, like AMG Transport Co., only works with vetted, insured carriers. This protects your vehicle during transit, whether it's an open car carrier transport or enclosed auto transport for luxury cars.

3. Read Reviews and Check Their Reputation

The internet is your friend here. Look at independent review sites. Google, Better Business Bureau (BBB), Transport Reviews. Pay attention to what people say about their experience. Are there complaints about damaged vehicles? Unreliable pickups? Hidden fees? A trusted car shipping broker reviews will give you a clear picture. We take our auto transport safety record and reputation seriously.

4. Ask for a Written Quote and Contract

Never book without a written quote detailing all costs. And always get a clear contract. It should outline pickup and delivery dates, insurance coverage, and payment terms. At AMG Transport Co., we provide honest quotes upfront. We don't play games with hidden fees. Understanding how much does it cost to ship a car cross country starts with a transparent quote.

5. Inquire About Payment Procedures

Legitimate companies often use secure payment methods. For example, at AMG Transport Co., we use Stripe for deposits. This offers buyer protection. Avoid wire transfers, cash apps, or unusual payment requests. Most reputable companies don't require full payment until the vehicle is delivered or at least picked up.

6. Understand Their Process

A good broker will explain the whole process. From door-to-door car shipping how it works, to what affects car shipping cost per mile. They'll tell you about pickup windows (like our 72-hour window) and how they coordinate with carriers. If they're vague or impatient, that's a problem.

7. Look for Texas-Specific Credentials (If Applicable)

If you're looking for a Texas based auto transport broker nationwide, or specifically shipping a car from Houston to Los Angeles, ensure they're knowledgeable about state regulations as well. It adds another layer of trust.

Why Choose a Broker Like AMG Transport Co.?

We understand the headaches. Carriers don't want to deal with people's problems. They want to drive. That's why they rely on us. We handle the frontend sales. We coordinate everything. We manage all the backend systems. We take care of everyone. We do what carriers don't want to do.

Whether you're relocating to Florida ship car from Texas, need classic car transport enclosed carrier, or multi-car transport for families, we've got you covered. We can tell you if open carrier car shipping pros & cons make sense for you, or the enclosed carrier benefits for exotic cars. We handle shipping a non-running vehicle what to know.

It's simple. You want your car moved safely and efficiently. We make that happen. No fuss. No nonsense.

Conclusion

Verifying an auto transport company isn't about being paranoid. It's about being smart. The industry has its share of bad actors. By knowing the red flags and following verification steps, you protect yourself and your vehicle. Work with an experienced car shipping broker you can trust. We bring the stability. We bring the expertise.

Don't leave your vehicle's transport to chance. Get a quote from a company that knows the ropes.

Ready to get your car shipped safely?

Get a quote from AMG Transport Co. today!

Written by Mike Matthews, Logistics Manager at AMG Transport Co.

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