Published November 14, 2025

What Questions Should You Ask to Ensure Your Vehicle Is Fully Insured During Auto Transport?

Learn critical questions to verify auto transport insurance coverage. Understand deductibles and protect your investment during vehicle shipping.

What Questions Should You Ask to Ensure Your Vehicle Is Fully Insured During Auto Transport?

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What Questions Should You Ask to Ensure Your Vehicle Is Fully Insured During Auto Transport?

Shipping a car isn't like mailing a letter. It's a complex process. You're entrusting a valuable asset to someone else. Accidents happen. That's why insurance is crucial. As a Logistics Manager here at AMG Transport Co., and someone who knows the inner workings of our parent company, AMG Endeavors, a carrier, I've seen it all. I know what risks are out there. Understanding your insurance coverage is not just smart. It's necessary.

Why is Insurance So Important for Auto Transport?

Think about it. Your car is exposed to road hazards. Other drivers. Weather. Even human error. Damage can occur. Without proper insurance, you're on the hook for repairs. This is true whether you're shipping a car from Houston to Los Angeles or across the country. Reliable auto transport brokers understand this risk. We work to mitigate it. We also make sure protections are in place.

Getting Started: Understanding the Basics

First, know who you're dealing with. Are you using a carrier directly? Or a broker? Most people couldn't work with most carriers even if they wanted to. Carriers don't deal directly with the public much. They rely on brokers to handle the sales, coordinating, and backend systems. All the stuff outside of driving. The bottom line is carriers don't want to deal with people and their problems. Drivers have enough to worry about on the road. That's where we come in. We take that burden off their plate. We also ensure you get fair rates. Often, carriers will charge individuals more if they book directly.

Key Questions to Ask Your Auto Transport Provider About Insurance

When you're looking into car shipping services, especially for nationwide vehicle shipping door to door, don't assume anything. Ask explicit questions. Here's what you need to know:

1. What Exactly Does the Carrier's Insurance Cover?

Don't just ask if they are insured. Ask for specifics. Does it cover collision? Fire? Theft? Vandalism? Often, carrier insurance covers damage caused by their negligence during transit. This might include a collision. Or dropping the vehicle during loading/unloading. It usually doesn't cover "Acts of God." Things like hail storms. Or pre-existing damage.

2. What Is the Coverage Limit?

This is critical. A standard policy might cover up to $100,000 for an open car carrier transport cost. But what if you're shipping a luxury car? Or a classic car? Enclosed auto transport for luxury cars often warrants higher coverage. Ensure the limit covers the full value of your vehicle. If the limit is too low, you're underinsured. This applies whether it's a single-car transport or multi-car transport for families.

3. What Is the Deductible?

Just like your personal car insurance, carrier insurance often has a deductible. This is the amount you pay out-of-pocket before the insurance kicks in. A low deductible is better for you. Make sure you understand this amount. It can significantly impact your final costs if a claim is filed.

4. Is the Carrier's Insurance Primary or Secondary?

Some carrier policies might be secondary. This means they expect your personal auto insurance to pay first. Then their insurance covers the rest. This can complicate claims. Always aim for a carrier whose insurance is primary. This simplifies the process for you. As an experienced car shipping broker, we vet our carriers. We make sure they have robust primary insurance.

5. How Do I File a Claim, and What's the Process?

This is where a good auto transport broker shines. We guide you through the process. But you should still ask. What documentation is needed? Photos? Police reports? Is there a time limit for filing? Knowing this beforehand saves you headaches. At AMG Transport Co., we work with trusted car shipping broker reviews. We ensure our vetted insured carriers have a clear claims process. We help you navigate it.

Your Personal Auto Insurance Policy

Check with your own insurance provider. Some personal policies offer coverage for vehicles in transit. Especially for relocating to Florida ship car from Texas, or other cross-country moves. But often, there are limitations. Full coverage usually doesn't extend to damage while being transported by a third party. Understand your policy's exclusions. Do this before your vehicle transport Texas to California. Or any other long haul.

AMG Transport Co. and Your Peace of Mind

We don't sugarcoat things. The roads are dangerous. Carriers have enough problems. They don't want yours. That's why they rely on brokers like us. We handle the front-end sales. The coordination. The backend systems. All the parts carriers don't want to touch. We are a vehicle logistics company Texas based nationwide. We ensure a smoother, safer experience.

Here's how we protect you:

Don't leave your valuable asset to chance. Get informed. Choose a reliable auto transport broker. Choose one that prioritizes your protection. That's AMG Transport Co.

Ready to get an honest quote and ensure your vehicle is fully protected? Visit our website today.

Written by Mike Matthews, Logistics Manager at AMG Transport Co.

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