Published November 14, 2025

What Questions Should You Ask to Verify an Auto Transport Company's Insurance Coverage?

Critical questions to ask about auto transport insurance coverage, deductibles, and exclusions to protect your vehicle during shipping.

What Questions Should You Ask to Verify an Auto Transport Company's Insurance Coverage?

insurance verification damage coverage deductibles carrier insurance claim process auto transport protection car shipping insurance auto transport broker insurance gaps damage claims car shipping safety vehicle protection auto transport liability car shipping peace of mind

What Questions Should You Ask to Verify an Auto Transport Company's Insurance Coverage?

Listen, shipping a car isn't a joyride. It's a serious business. You're handing over a valuable asset. The roads are dangerous. Things can go wrong. So, you need to know your vehicle is covered. Insurance isn't just a nicety. It's a necessity. Especially when you're looking for car shipping services Texas or any nationwide vehicle shipping door to door service. Don't skip this step.

Why Insurance Verification Matters

Many folks try to cut corners. They go with the cheapest auto transport quotes. They don't dig into the real details. This is a mistake. The auto transport industry has its share of bad actors. A good auto transport broker acts as your guiding light. We deal with the carriers. We know their habits. We know their insurance. We also know when a direct move might hit you with a sketchy outfit and no real coverage.

Carriers are busy. They're focused on driving. They don’t want to deal with insurance claims. That's part of our job. We handle the frontend sales, the coordinating, the backend systems. We take what carriers don't want to do. It protects you.

Key Questions to Ask About Insurance

When you're trying to figure out how to choose a reliable auto transport broker or carrier, insurance is paramount. These questions will help you verify coverage. Don't just take their word for it.

1. What is the Carrier's Insurance Policy Number?

This is non-negotiable. You need a verifiable policy number. Any reputable carrier or broker will provide this. Without it, you have nothing.

2. Can You Provide a Certificate of Insurance (COI)?

A COI proves coverage. It shows effective dates. It shows policy limits. It lists the insured party. This document is your proof that coverage exists. Always ask for this. If they can't provide one, walk away.

3. What are the Coverage Limits for Damage?

This is crucial. What is the maximum payout if your car is damaged? An open car carrier transport cost might be lower, but ensure the coverage is adequate for your vehicle's value. Same goes for enclosed auto transport for luxury cars. If you're shipping a classic car transport enclosed carrier, you need higher limits. Don't assume. Ask.

4. What is the Deductible?

Many policies have deductibles. This is the amount you pay out-of-pocket before insurance kicks in. A high deductible means you pay more for minor damage. Understand this upfront. It impacts your real out-of-pocket cost if something goes wrong.

5. Does the Policy Cover Both Damage and Loss?

Most policies cover damage. But what about total loss? What if the vehicle vanishes? This is rare, but it happens. Confirm both are covered. This is the kind of peace of mind AMG Transport Co. aims to provide. We vet our carriers for this level of security.

6. Are There Any Exclusions?

This is where carriers can hide limitations. Some policies exclude certain types of damage. Common exclusions might include:

Read the fine print. Better yet, have your broker read it. We understand these nuances. This is part of being an experienced car shipping broker you can trust.

7. What is the Claims Process?

If damage occurs, how do you file a claim? What's the timeline? What documentation is needed? A smooth claims process is vital. AMG Transport Co. works with our vetted insured carriers to streamline this. We're also proactive. We conduct VIN scans at pickup and delivery. This documents existing damage and helps prevent disputes. It's part of our comprehensive approach to car shipping safety.

8. Who is the Primary Insured? The Carrier or the Broker?

Most frequently, the carrier holds the primary insurance. The broker ensures the carrier has adequate coverage. Understand this distinction. A reputable auto transport broker Texas like us ensures our trusted carriers have their ducks in a row. They know they're invested in taking care of our clients.

Don't Rely on Just Anyone

Some smaller carriers might tempt you with low prices. But they often cut corners on insurance. Or they might try to charge regular people more money directly because they know they have them over a barrel. That's why brokers exist. We keep rates reasonable and ensure a certain standard. Yes, there's a margin for us. But you're paying for expertise, coordination, and protection. It'll never be cheap to get the job done right. But affordable car shipping without hidden fees is our goal.

Working with an auto transport broker is almost required. People couldn't even work with most carriers directly if they wanted to. The systems aren't set up for it. The roads are a dangerous place. Carriers have enough problems. They rely on brokers to solve the customer service problems.

At AMG Transport Co., our parent company, AMG Endeavors, is a carrier. So, we understand both sides. We know the realities of the road. We know what it takes to get vehicles from Houston to Los Angeles, or relocating to Florida ship car from Texas. We know multi-car transport for families needs clear communication. We handle door pick-up and delivery car transport service with utmost care.

Our Commitment to Protection

We don't just talk about insurance. We live it. Every carrier in our network is thoroughly vetted. They carry proper insurance. We verify it. Period. We also offer things like Stripe deposits. We confirm carrier routes. We guarantee a 72-hour pickup window. This is how we ensure proper vehicle logistics company Texas. This is how we provide a stronger customer experience.

Whether you need open car shipping pros & cons or enclosed carrier benefits for exotic cars explained, we're here. We bridge the gap between you and the carrier. We minimize risk. We save you headaches.

You want peace of mind when shipping your car. You want to know your investment is safe. Asking the right insurance questions is your first line of defense.

Conclusion

Shipping a car is a big deal. Don't leave it to chance. Verify insurance. Understand the coverage. And choose a partner who makes it their business to protect yours. AMG Transport Co. takes the guesswork out of auto transport. We connect you with reliable, insured carriers nationwide. We're the experienced car shipping broker you can trust. Let us handle the details. Get your free, no-obligation quote today. We're here to help.

Get Your Auto Transport Quote Now!

Written by Mike Matthews, Logistics Manager at AMG Transport Co.

View this article with full site experience