Published November 14, 2025

How Much Does Auto Transport Insurance Actually Cover When Damage Occurs?

Learn what your carrier's insurance really covers, deductibles you'll pay, and common exclusions that leave you with unexpected repair bills.

How Much Does Auto Transport Insurance Actually Cover When Damage Occurs?

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How Much Does Auto Transport Insurance Actually Cover When Damage Occurs?

Shipping a car. It’s not something most people do often. Naturally, questions about insurance come up. People worry about their vehicle. They should. Roads are a dangerous place. Transporting a car isn’t zero-risk. So, let’s talk about auto transport insurance. What does it really cover?

Carrier Insurance Isn't Like Your Car Insurance

First, understand this. Your personal auto insurance often won't cover your vehicle during transport. You need to check your policy specifically. Most don’t. You'll rely on the carrier's insurance. This brings us to a major point of confusion for customers.

Carrier insurance is for the cargo. It's for the vehicle being shipped. It protects against damage during transit. But there are limits. There are exclusions. And there are deductibles.

What Does Carrier Insurance Typically Cover?

Generally, carrier insurance covers physical damage. This damage must occur during loading, transit, or unloading. It protects against things like accidents, rollovers, or other incidents. Theft can be covered too. But only if specified in the policy. Fire damage is usually included.

The key is new damage. Damage that happens while the vehicle is under the carrier's care. Pre-existing damage? Not covered. This is why VIN scans are so important with services like ours. We document the vehicle's condition before it even moves. This protects you. It protects the carrier. It makes claims smoother.

Deductibles: Don't Get Surprised

Yes, even carrier insurance has deductibles. Just like your personal policy. These vary. They can be anywhere from a few hundred dollars to over a thousand. This means if you file a claim, you're on the hook for that first chunk of the repair bill. It's not a free ride.

A good auto transport broker, like AMG Transport Co., vets its carriers. We make sure they carry sufficient insurance. We verify their policies. But those deductibles are still a factor. We use only insured carriers for our nationwide vehicle shipping door to door services.

Common Exclusions That Leave You Uncovered

Here's where people get tripped up. There are a lot of things carrier insurance won't cover. Knowing these upfront can save you a headache later.

The Broker's Role: Your Guiding Light

Navigating this can be complex. That's why working with an experienced car shipping broker you can trust is almost required. Most individuals can't even get direct quotes from many large carriers. The carriers don't want to deal with the public directly. They prefer working with reliable brokers. Brokers handle the front-end sales. We do the coordinating. We manage the backend systems. All the things carriers don't want to touch. Their focus is driving the truck. And on a cross-country car transport from coast to coast, they have enough problems on the road. We solve everything else.

At AMG Transport Co., we deal with these issues every day. We understand carrier policies. We know their limitations. We act as your buffer. We help keep rates reasonable. We also provide a stronger customer experience. We're a trusted car shipping broker reviews will show is reliable. We handle open car carrier transport cost inquiries. We can arrange enclosed auto transport for luxury cars or classic car transport enclosed carrier services. Need to ship a car from Houston to Los Angeles? We connect you with vetted, insured carriers.

How We Mitigate Risks and Problems

What to Do If Damage Occurs

1. Inspect Immediately: When your vehicle arrives, do a thorough inspection. While the driver is still there. Compare it to the initial inspection report. Look for anything new or different. Our door pick-up and delivery car transport service means the driver is there at both ends.

2. Document Everything: Take photos. Take videos. Get clear shots of any damage. The more evidence, the better. Make sure it's dated.

3. Note on Bill of Lading: If you find damage, have the driver note it on the Bill of Lading. Both you and the driver should sign this. This is critical. Without this, your claim is much harder to prove.

4. Contact Your Broker: Immediately contact AMG Transport Co. We will guide you through the next steps. We'll help you file the claim with the carrier's insurance.

Remember, carrier insurance is there. It's important. But it's not a blanket protection. Understand its limits. Choose a reputable broker like AMG Transport Co. We're your vehicle logistics company Texas based auto transport broker nationwide.

The AMG Promise

It'll never be cheap to get the job done right. But a good broker ensures you get what you pay for. We have rock-solid relationships with our carriers. They're invested in taking care of our clients. We offer 72-hour pickup windows. We give honest quotes. Our Stripe deposits offer security. If you need multi-car transport for families or single-car transport vs multi-car load cost details, we're here to help. We are the best auto transport company for out-of-state moves, providing vehicle transport Texas to California expert broker services. Don't leave your car's safety to chance.

Get a quote today and let us handle your vehicle transport with confidence. Visit AMG Transport Co..

Written by Mike Matthews, Logistics Manager at AMG Transport Co.

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